FAQ's

Q: How long does it take to plant a border?

 A: By taking the time to properly prepare the area before planting, the process of planting will be quicker and easier. Proper preparation includes removing weeds and debris, and preparing the soil. By following these steps, you can ensure that your plants have the best chance of thriving in their new home.

 Q: Should I remove the pots?

 A: Yes, it is necessary to remove the plants from their pots. To dispose of the pots, bring them to a local Recycling Point. 

Q: Are the plants a good size when they arrive?

 A: We offer top quality plants in 1 litre (13cm) pots that are well-rooted and known to establish well. Our plants have been carefully selected and are in excellent condition, ensuring that they will thrive in your garden.

Q: How long does the paper take to bio-degrade?

 A: Cover the planted area with mulch after planting. The paper will biodegrade within 8-10 weeks.

 Q: How often do I water the plants once they are planted?

 A: Water plants deeply and thoroughly, checking soil moisture before watering. Avoid letting soil dry out completely or overwatering. Adjust watering schedule based on weather and specific plant needs.

Q: What if I want a curvy front edge to my border?

 A: Follow the standard planting instructions then use a hose pipe as a guide to get your perfect curve. Dig over inside curve and plant low plants or bulbs-simple!

 

RETURNS

We endeavour to deliver a first class product each and every time, if you however you do not agree with us and what to return your border, replace or refund, please can you supply the following details in writing to orders@gardenonaroll.co.uk

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If you are having issues please detail with images where it was planted, soil type, site (sun, partial shade etc), details of fertilizer/water-retaining gel used (if applicable), reasons why you feel our product has let you down. Any claim must be made within 30 days of receipt.

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If your product was damaged in transit please contact us within 48 hours of receipt.

All Correspondence to:

GARDEN ON A ROLL
The Dutch Nursery
Brookmans park
A1000, Hatfield
Herts, AL9 6ND

orders@gardenonaroll.co.uk